FAQ

What does the store carry?

Our current selection focuses on blankets, comforters, duvet covers, pillows, quilt, robes, sheets, towels. Product pages show the available materials, options, pricing, and care details.

When should an order arrive?

Successful payment authorization is followed by 1–2 business days of processing. Estimated carrier transit after dispatch is 4–6 business days.

Are returns and exchanges accepted?

Yes. Eligible defective and non-defective returns and exchange requests are accepted within 30 days after delivery. Non-defective products must be new, unused, and in original condition.

How do I mail a return?

Contact us for approval and the correct return instructions before mailing. The package includes a free prepaid return label; ask for assistance if it is missing. We do not charge a restocking fee.

How long does a refund take?

After approval, we process or initiate the original-payment refund within 10 days. Financial institutions may take longer to display it.

Where can I get help?

See Contact Us for order, payment, tracking, privacy, return, or product assistance.